FAQ
Will it fit my basketball rim?
Yes — the net is designed to fit all standard outdoor basketball rims. If you're unsure, standard outdoor rims in Australia are 45cm (18 inches) in diameter, which is what this net is built for.
How do I install it?
See the how it works page. Toss the ring up over the rim from below. It takes a couple of attempts to get the hang of it, but once it's seated it's secure. No ladders, tools, or zip ties needed. To remove, push it off from below using a basketball.
How long will it last?
The net is made from durable PU (polyurethane), which is built to handle outdoor conditions — sun, rain, and wind. We recommend taking it with you after each session rather than leaving it permanently attached, which will extend its life significantly. I've personally been using it for over 2 years and it still remains in perfect condition.
Can I leave it on the rim permanently?
You can, but we don't recommend it. Taking it with you after each session protects it from prolonged weather exposure and also means no one else walks off with it.
What's your return policy?
We offer a 30-day return on unused items in original condition. If your product arrives faulty or damaged, reach out to us and we'll sort it out — repair, replacement or refund on a case-by-case basis.
Where do you ship from and how long does delivery take?
All orders are shipped from Sydney, Australia. Delivery typically takes 3–7 business days depending on your location.
How much does shipping cost?
Free! All Australian orders ship free from Sydney. No codes needed.